Our Team

Meredith Ferguson, MSW, LCSW-Principal Consultant

Background: Former Founder of the Global Social Work Network, former Clinical Product Specialist and National Account Manager for Allscripts Care Management (now WellSky), and current President of HCIT Consulting. Has completed large redesign projects and IT implementation work with clients such as Optum, DaVita Kidney Care, Tenet Healthcare and Kaiser Permanente

Expertise: Onramping organizations from FFS to VBC, Inpatient and Outpatient Case Management, Transitions of Care, High Risk, Disease and Chronic Population Management, Enterprise Level Change and Outcomes, as well as Content Development for inpatient and ambulatory care planning

Jim Alland – Strategic Market Advisor

Background: Former President of Enterprise Systems at McKesson HBOC, Former Senior Vice President at Allscripts, current Chief Sales Officer at OnShift, and Chief Advisor at Healthcare Solution Market Strategies

Expertise: Enterprise level Acute and Long-Term Care organizations, as well as Physician providers in all practice sizes from small, independent organizations through Enterprise level, multi-specialty practices. Former clients include Northwell (NSLIJ), Baylor, Scott & White, Orlando Health, and University of Kentucky as well as some of the largest and most successful Physician Practices and ACOs in the U.S

Linus Diedling B.S.B.A – Senior Consultant for Executive Leadership and Strategy

Background: Accomplished senior executive with over 35 years of international leadership experience in healthcare operations management, performance improvement and information technology services. Former Principal Consultant at Schumacher Clinical Practice

Expertise: Change Management, Executive Level Performance Improvement Consulting, Complex Program Management, Strategic Planning & Market Assessments, and Information Technology Enabled Business Process Innovation across the continuum of care

Kathy Scott, RN, MPA, PhD., FACHE – Clinical Operations Executive Consultant

Background: A seasoned healthcare executive, consultant, speaker and writer and has served in the capacity of CNO, COO, Chief Innovation Officer and Chief Integration Officer for several health systems

Expertise: Focused on designing, implementing and managing wide-scale change utilizing a high-reliability systems framework. Clinical Innovation and ACO clinical integration, operational oversight of hospitals, case management, information technology/systems, informatics, research, quality and performance excellence, education, post acute and outpatient programs

Linda Lockwood, RN, MBA Senior Consultant for Value Based Care and Post-Acute Care

Background: Linda Lockwood brings an unmatched breath of experience and depth of knowledge in the payer and provider space covering clinical quality and operations, analytics, value- based care/medical home, digital health, management consulting service line leadership and clinical informatics to Galloway Clients. Linda’s unique skill set brings a perspective that engages clinicians as well as C-Suite staff. With over 35 years of experience in leadership roles in the healthcare industry, Linda’s work has spanned both the payer and provider markets with a focus on chronic disease, behavioral health, and substance use disorder. She has held several leadership roles in these areas and is well versed in the regulatory environment, strategy, and the execution of treatment models and outcomes measurement.

Expertise: Care Coordination Operations, Value Based Care, Compliance with Regulatory & Operational Clinical Standards and Process Redesign/Improvement Implementation, LOS, Denials, Throughput, and Quality.

Donna McLean, RN, BSN, MBA- Managing Consultant for Clinical Process Improvement

Background: 40 years of healthcare experience in critical care nursing and case management, 20 years in Case Management leadership and consulting including Ochsner Health System, Grady Health System, and CHI

Expertise: Case Management Design, Utilization Management and Denials, Strategic planning, Compliance, CM Education and Service Quality Assurance

Joseph Burke, RN, MPH – Senior Consultant for Clinical Process Improvement

Background: Former Regional Executive Director of Clinical Quality Improvement and Case Management for Tenet Healthcare, Nursing Administrator at Barnes-Jewish Hospital/BJC Health System, Master Certificate Lean Six Sigma

Expertise: ED, Readmissions Management, LOS, Denials, Throughput, Quality, Case Management Operations and Redesign, Project Management, Value Based Care, Compliance with Regulatory & Operational Clinical Standards and Process Redesign/Improvement Implementation


Ruth McNaughton, BSN, MHM, CCM, ACM-RN – Consultant for Clinical Process Improvement

Background: Former Senior Director of Care Management, Administrator for Hospitalist and Mid-Level Groups, ACO Program Development, Acute Care Case Management Consultant, Home Care Owner and Geriatric CM

Expertise: Acute Case Management, Utilization Review, Transitions of Care, Readmission Reduction Programs, ACO and Community Case Management Development, Hospitalist Management and System Integration, Sub-Acute, SNF, and Home Care Development for Quality Outcomes

Nancy Flint, RN, BSN, CCM- Senior Consultant for Case Management

Background: Former Director of CM of UHS Hospitals (Best Practice reference sites for CM IT and Operations). Provides Project Management, Implementation Support and Interim Director services. Led Projects improving Home Care Admissions and improving Care Transitions

Expertise: Case Management, Interim Leadership, Discharge Planning, Utilization Review, Transitions of Care & Denial Management

Mary Ariosto-Coe, MSPH, BSN, FACHE, CPPS – Senior Consultant for Value Based Care

Background: Former Director for health system Project Integration, Clinical Transformation, and Rehabilitation, former Executive Director/AVP Cardiovascular Services, and Neurosciences at 900-bed hospital. Let projects at Duke, MedStar/Washington Hospital Center, and St. Peter’s Health Partners in Albany, NY.

Expertise: Licensed RN with 10 years clinical practice and over 30 years in health system planning, operations, and execution of clinical programs and services across providers and advanced payment models. Focused on designing, developing and executing services, ACO development, CMS MSSP risk-bearing contracts, BPCI programs, clinical service contracts with attention to State Planning Commission submissions, quality benchmarks, HEDIS, core measure, and other metrics

Shari Garceau, MSN, RN, CMAC, CCM, ACM-RN, CRCR, CLSSGB – Senior Consultant for Quality Improvement

Background: Over 20 years of RN experience with over 12 year focus on Clinical Documentation, Case Management and Process Improvement. Care Model redesign projects with large healthcare systems include HCA and Steward Healthcare. Key Player in developing COVID-19 Field Hospital in Austin, Texas

Expertise: Process and Department Design for Case Management, Care Coordination, Transition Planning and Utilization Review for the Inpatient, Observation and Outpatient Acute Care and Behavioral Health settings. Length of Stay management, Readmission Reduction, Denial Mitigation, Transition of Care and Community Care Coordination, CDI and Quality and Process Improvement, Compliance

Nora Baratto, LCSW-R, ACM – Senior Consultant of Complex Care and Care Transition

Background: Former Director Client Services, Director of Complex Care and Post-Acute Services (Innovative Health Alliance of NY), Director of Complex CM at St.Peter’s Hospital (NY), and Former Lecturer at NY State University at Albany, School of Social Welfare

Expertise: Advisory Services, Education and Training, ACO Development, Post-Acute Provider Networks, Complex Case Management Program Development, Behavioral Health, Social Work, Utilization Management, Patient Logistics, Care Transitions, Post-Acute Operations (Home Health, Hospice) and Palliative Care Programs

Dr. Olufemi “Femi” Osidele, PhD – Senior Business Analyst

Background: Founder & Managing Director at Amojos Consulting, Inc., served as the Senior Research Engineer for the Southwest Research Institute. Has completed contract work for the EPA

Expertise: Managing networks, contingency planning for business continuity, Security Administration, data analyses, modeling and simulation, and proposal writing. Project management and business development.

Patti Winstanley – “The Connectinator”

Background: President of Winstanely Consultants. Called “The Connectinator”, she has helped people and businesses of all sizes build relationships to grow sales channels, community partners, navigation of procurement networks, and match corporations with reliable vendors that meet their procurement needs and goals.

Expertise: Business Development, Relationship Building, Marketing, Business Processes, Brand Management, Diversity and Inclusion, Strategic Direction; Sales, Profitability, Coaching; Staff and Customer Growth

Benjamin Ryden, MSW – Consultant for Outpatient Process Improvement

Background: IT focused MSW with experience with health plans such as Coimagine Health and Liberty Healthcare Corporation. Well versed in products and services, Ben has led teams to decide buy vs. build.

Expertise: Behavioral health Program design, Contract development and management, Quality Assurance, Team building, Process improvement Data Analytics Customer service, MMIS

Frances “Fran” Stelly, RN, ACM

Background: 40+ years in Nursing and former Operations Manager at Brackenridge Hospital (Austin) and Subject Matter Expert for Allscripts Care Management (WellSky)

Expertise: Discharge Planning, Utilization Management, Post-Acute Contracting, Case Management, Community Outreach, Utilization Review, Readmissions and LOS Management, and Denial Management

Kevin D. Moran – MBA, MSM- Senior Consultant for Managed Care

Background: Former Executive Director of Physician Engagement at CHS, Health Management Associates, and the Arkansas Oklahoma Healthcare Consortium. Selected by Governor of Arkansas to lead design and implementation of the State’s Health Insurance Exchange.

Expertise: Advisory Services, Managed Care contracting responsibilities for Medicare, Medicaid and Commercial Payors. Business development, marketing, change management, staff training and development, corporate vision setting, and fiscal policy and control in large corporate settings

Robert Leviton, MD, MPH, FACEP ABPM-CI, Senior Physician Advisor for Quality Improvement

Background: Former CMO, CMIO, and Chief Clinical Information Officer, Accomplished Author, Health Information Technology and Case Management Compliance Consulting. Subject Matter Expert on CoP, Allscripts Sunrise/Eclipsys, and Physician workflow

Expertise: Advisory Services, Physician compliance education, Case Management, Physician Advisory Services, Emergency Department Medicine

Michael Marron-Stearns, CPC, CFPC, MD, Senior Physician Advisor

Background: Former CMO, Physician Informaticist, Accomplished Author, Health Information Technology and Healthcare Compliance Consulting, Subject Matter Expert on APMs, CCM, TCM, MACRA, HEDIS Measures, and Physician Coding as well as Educator for Clinical Informatics. One of the original Subject Matter Experts for the creation of SNOMED CT

Expertise: MIPS/MACRA, Advanced APMs, MSSP, BPCI, HCC, TCM, CCM, Software Design, Clinical Content & Regulatory Compliance

Andretta Reed- RHIA, MHA- Senior Consultant for Health Information Management

Background: Former Vice President of HIM & Coding at Capella Health and Faculty at Rasmussen College

Expertise: Strategic planning, Remote coding programs, HIM processes, Project Management, Documentation Improvement, IT HIM Subject Matter Expert, Coding and Bill audits, as well as Coding, Billing and ICD10 Education

Oliver Wagner, M.D. – International Physician Executive Consultant

Background: 30+ years of international experience in healthcare services, covering clinical medicine and management consulting as well as executive strategic and operational work in different healthcare ventures. Based in Munich, Germany, Dr. Wagner works as an independent professional advisor to national and international clients since 2007.

Expertise: Strategic Leadership, Business Development, Medical Expert Consulting and change management. Gained international experience in business consulting and hospital management. Has extensive experience in corporate leadership as shareholder, board member and managing director of operating and holding companies for hospitals, outpatient surgery centers and private specialized clinics in several European countries.

Stewart Ault, MPA – Senior Practice Management Consultant

Background: Physician Practice Management Senior administrator with expertise in relationship management, operations, strategic planning and financial management for health care and not-for-profit organizations.

Expertise: Core Competencies include developing and maintaining strategic partnerships, feasibility studies, communication and interpersonal skills, leading teams, hospital and physician practice operations and creative thinking

Mike Bonner – Strategy & Business Development Consultant

Background: Trusted Leader in driving new revenue, growing service lines, and developing strategic alliances and partnerships. Makes sound decisions while quickly integrating market, business, and regulatory changes. Assembles ‘the right players’, creating momentum, and relentlessly focusing on success. “ Deal Experience” with Physician Group Acquisitions, Joint Venture (JVs), Service Line Optimization, System Improvements, Buyout – Employment Agreements, Purchased Service Agreements, and Real Estate Identification & Lease Negotiations.

Expertise: ROI & Data Analytics, Market & Opportunity Analysis, Operational & Capital Budget Development, Project Management, Building & Maintaining Relationships, Delivering Pitches & Executive Presentations, Strategic Planning, Non-Disclosure, Agreements (NDAs), Team Management & Leadership and Evaluating & Implementing Healthcare Business & Strategy

Christopher Haines DO, MBA, FAAP, FACEP, FACHE – Senior Physician Consultant

Background: Experienced healthcare executive with a demonstrated history of delivering financial, quality, and safety outcomes in the hospital & health care industry. CEO and Founder of Unlock Health. Author of “Guns, Monkey Bars and Hayholes – A Journey Through Pediatric Emergency Medicine”. Board Certified in Pediatric and Pediatric Emergency Medicine.

Expertise: Pediatrics, pediatric emergency medicine, healthcare/ healthcare management/consulting, finance, physician relations, improving quality/safety, and LEAN Six sigma. Entrepreneur, healthcare executive, innovator, speaker with a passion for healthcare quality, safety and improving outcomes.

Bridget Sarikas, MBA-Senior Administrative Operations Consultant (CAO)

Experienced operations leader, expert in process effectiveness, employee engagement, operational excellence, customer experience, systems implementation, facilities management, supply chain and real estate.

David Shaffer – Chief Information Officer

Background: Deep experience in healthcare informatics and technology operations leadership; Former division Director of Informatics at Baylor Scott and White Health, Sr.Corp Dir. ISD at Tenet Healthcare. Leading in Medical Informatics, Acute and Ambulatory EHRs, IT operations, Medical Staff IT services, Quality Reporting, Operations Alignment and Improvement of Physician and HIM Workflows

Expertise: Enterprise Contracting, Implementation, and Optimization of complex EHR and HIT, Interoperability and Integration, Strategic IT planning, Risk Assessments, Program Management, Product Selection, and ROI.

Erica Crenlon – Product and Solutions Manager

Background: Former Solutions Manager and User research/Design Lead for Allscripts Care Management (now WellSky) and Referral Management Solutions.  Has worked with large health systems such as Tenet Healthcare, UHS, Northwell, Cleveland Clinic, and HCA

Expertise:  Acute Care Management, Health Plans, Post-Acute and Ambulatory systems, Denials and Appeals, Business Intelligence Reporting, Interoperability/HIE, and Patient/Member Experience.

Kerri Denton, BSIT – Senior Certified Epic Consultant

Background: Former Analyst with Enterprise Licensed Epic Customer, Multiple Epic Clinical Case Management Installation Projects. An Epic/Cerner consultant with 7+ years of experience in technical project roll-out and system optimization. Former clients include Houston Methodist, Sentara Healthcare, Children’s Hospital of the King’s Daughters, and Renown Health

Expertise: Inpatient and Outpatient Care Management Reporting Work Bench Analytics, Workload Acuity Scoring and Data Analytics, Third Party Utilization Integration within Epic

Irene Hannen Page, MSW – Senior Project Manager

Background: Certified ScrumMaster (CSM), Sigma Black Belt, Six Sigma Green Belt. Former Senior Project Manager for Allscripts (Care Management), has extensive experience with large clients such as Kaiser Permanente, Inova, and Optum.

Expertise: Workflow, System Configuration, Enterprise Project Management, Training, Education

Victoria Deschane, MBA – Senior Project Manager

Background: Former Director of Product Development at HealthChannels and Neilson Financial Services, and Post-Acute EMR MatrixCare Consultant

Expertise: Scaling teams and processes, System Integrations, Data Driven Decision Making, Process Development, Reports

Maggie Dick, PMP – Senior Project Manager

Background: Seasoned project manager with experience with large health systems (Dignity, Asante, Scripps) and led PM team to support the COVID-19 Vaccine roll out to the greater San Antonio area

Expertise: Project Initiation, Business Analysis, Agile/Sprint/Backlog Planning, Stakeholder Management, Workflow Design, Resource Planning, Vendor Management, Team Building and Mentorship, Systematic Problem Resolution, Operational Readiness/Transition, Risk Management and Mitigation, Quality, and Process Improvement