Post-Acute Optimization

Post-Acute Consulting Services 

Post-Acute organizations are pressed with an evolving healthcare landscape that requires them to lower costs while improving outcomes—no easy feat. Success hinges on developing strategies to streamline operations, improve performance and maximize access to care. HCIT Consulting specializes in helping Skilled Nursing Facilities (SNFs) and Home Health Organizations to optimize their current pre-admission and referral processes, as well as workflow and IT utilization to identify cost-saving opportunities and efficiency gains. The pre-admission process is more important than ever with the upcoming changes to reimbursement under PDPM.

If you are interested in completing our Online Census Doctor Pre-Admission Assessment to see how your organization is performing, click here for more information about our free online tool

Pre-Admission Optimization:

  • Onsite Assessment to Determine Current State of Admissions and Referrals to Identify Process Barriers impacting referral to admission conversion
    • Clinical Screening and Decision Making
    • IT System Optimization to Streamline Workflow; PointClickCare, Vision, Eldermark, CareTracker, Allscripts Referral Management/CarePort, Curaspan/Navihealth, Aquila MIS, Ensocare, EMR Portals, etc.
  • “Census Doctor” Services
    • Implement best practice regarding Referral Management and Admission workflow, performance and process
    • Census, patient throughput, morning meetings, MDS scoring, and Quality Standards that impact star ratings
    • Financial impact on potential revenue from Medicare and Medicaid
    • Post-discharge Follow-up for Patient Satisfaction and Leakage
    • Data review and analysis from referral management software
    • Return to Hospital/Readmission Management and Reduction
    • Strategic Marketing to Increase Admissions and Revenue Opportunities
  • Improve and build Preferred Provider Networks
    • Troubleshoot Issues with Referral Sources and Strengthen Hospital Relationships
    • Creation of Partner by Performance Networks
  • Project Management and Implementation support
    • New Software Implementation to Automate Referrals, Admission Packets, Forms, Tracking and Census
    • Information Transparency, Prioritization, Bed Management and Throughput, Quality Measures, Dashboards for Analytics and Metrics Not Currently Captured

Recent Outcomes

  • Identified $2.3M in Annual Opportunity/Missed Revenue for three-building Skilled Nursing Facility
  • 350% increase in referrals with referral and admission process improvement and IT optimization
  • Reduced processing time of dialysis referrals by 83%
  • Reduced SNF readmissions from 22% to 8%
  • Raised and maintained monthly occupancy from 86% to 96% within three months
  • Boosted monthly revenue from $667K to $1.1M in five months
  • Increased profit by 32% from 2017 to 2018
  • Standardized the placement process across multiple service lines (Skilled Nursing, Home Health and Hospice) in multiple service areas
    • Total of $600,000 saved annually in productivity from reconfiguration and reimplementation to current users
    • Additional $220,000 saved in productivity with implementation of new database interface
    • Productivity savings estimated over $1M annually for additional interface costing $15,000
  • Optimized software to utilize best practice functionality and eliminate over processing and paper of post-acute referrals
    • Saved over 13,250 hours of Intake and Placement staff time annually (RN, LVN and clerical)
    • Over 1.2M pieces of paper eliminated
  • Leadership visibility into operational productivity and reports
    • Automated/eliminated 8,500 daily logs and reports with transparency across services lines and areas
    • Over 200 hours of Management time saved in report automation and analytics
  • Online communication with community vendors
    • Eliminated onsite and offsite paper storage as everything is now electronically stored
    • Increased annual referrals from 66,000 to over 550,000

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